I have the same issue with my account. My ICO account is lost too and I haven’t gotten my coins at all. Does anybody know who we can ask for help in getting our coins? I have proof of my payment but I do not know where to ask for help on this.
Please what can i do again because i have sent them my old wallet and passphrase info . And i created new wallet and i sent to them to receive my token but they refuse to send me my rise token back. i have sent them several email without reply now. pls what is really step can i take? Is any body know their real office address because i hate cheating.
Any news on the disappearance of the coins. Its all based on trust so I do not understand that there is no comprehensive solution other that some forum participants say that they got their coins back but do not explain how this cane about.
amigos, fiz um investimento ano passado, fica de vez em quando verificando o saldo e se já havia carteiras operando com a moeda, infelizmente nunca consegui saber ao certo, agora não consigo mais acessar minha conta, será que eles vão devolver minhas moedas?
For the technically inclined:
To avoid having to trust the node admin with your keys, run your own node to create wallet addresses and sign transactions.
Permanent and user friendly solution:
Rise team is porting ARK desktop wallets to Rise as was announced before. These wallets offer a secure way to create new wallet addresses and sign any transactions locally without exposing any private keys to a server node. The wallets will be made available for Windows, Linux and Mac.
Below a screenshot of our test version of Rise Desktop Wallet for Windows
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